Frequently asked questions

FAQ

How long does it take to deliver?

Our standard delivery time is typically between 7 to 14 days. However, delivery times may vary depending on factors such as location, shipping method, and any unforeseen circumstances. For a more accurate estimate, please refer to our Shipping Policy.

Do you offer free shipping?

Yes, we provide free shipping on all orders, regardless of the order value or destination.

How can I track my order?

To track your order, simply enter the tracking number provided to you upon order confirmation into the designated field on our Track Order page. This will allow you to monitor the status and whereabouts of your package until it reaches its destination.

Can I get a refund?

We understand that sometimes products may not meet your expectations. Therefore, we have a comprehensive Refund Policy in place to facilitate returns. Please review the policy for detailed information on eligibility criteria, procedures, and any associated fees or conditions.

Can I cancel my order?

We strive to accommodate our customers' needs to the best of our ability. If you wish to cancel your order, please refer to our Refund Policy for guidelines on cancellation procedures, including any applicable deadlines or conditions.

Do you ship internationally?

Yes, we proudly offer international shipping services to customers worldwide. Whether you're located domestically or abroad, you can enjoy the convenience of having our products delivered right to your doorstep.